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Return Policy

If you used PayPal, Alertpay or Google Checkout to complete your order and you have successfully used a card that you have bought, in this case, we cannot refund or exchange the card for you.  We will issue a full credit or a refund only in the following circumstance:  

1 In case you have successfully make a payment and fail to pass through our order verification owing to some reasons, such as false personal information, we will issue a full refund within 48 hours of us receiving your orders. 

2  In case you have successfully make a payment and contact our sale department to cancel your oders Before we process your oroders, we will issue a full refund within 48 hours of us receiving your orders. 

3 In case you find any unauthorised payment taken from your account through VWHOUSE payment gateway and immediately report to our sale department Before we process the unauthorised orders, we will issue a full refund within 48 hours of us receiving the orders. 

4 In case you have successfully make a payment and the card number that you have bought is invalid or wrong, we will issue a full refund within 48 hours of us receiving your orders.

 

本站在国家法律与行政范围内,提供网络虚拟物品交易信用保障服务,本站不希望出现任何虚拟物品纠纷,如果出现虚拟物品质量问题,请与我们取得联系,确认属实后,我方负责更换.如交易一方违反国家法律规定而出现的问题与及不良结果,由行为人独立承担所有责任,本站概不负责也不承担任何法律责任.如果您使用了Paypal或者Alertpay Google Checkout完成了支付和并且已经成功了进行了确认卡号有效,VWHOUSE不能进行退款. 条款仅适用于以下三种情况: 

1 成功付款通过VWHOUSE电子支付平台.但由于一些因素比如个人信息填写不正确,订单验证未能通过, VWHOUSE将会在48小时内为您提供退货,退款服务. 

2 成功付款通过VWHOUSE电子支付平台并在我们处理订单之前主动联系客户服务人员取消订货, VWHOUSE将会在48小时内为您提供退款服务 

3. 如果你发现了有人盗用了你的支付帐户进行购买并且及时的通知我们的销售部门在处理这个未授权的订单之前, VWHOUSE将会在48小时内为您提供退款服务. 

4 成功付款通过VWHOUSE电子支付平台并收到商品,但由于产品质量问题例如卡号序列或者密码无效或者错误,VWHOUSE将会在48小时内为您提供退款服务.

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